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Outage in DevRev

Temporary Issue with Cloud Storage Service

Resolved Minor
April 24, 2026 - Started 13 days ago - Lasted 4 days
Official incident page

Incident Report

Summary AI Generated

DevRev experienced a temporary issue in the us-east-1 region that affected Search, the main application (app.devrev.ai), and API (api.devrev.ai) services for 1.2 hours. Users encountered 503 errors when trying to access the APIs or Dashboard during this time. The team actively worked to resolve the cloud service access problem and restore normal operations.

We are pleased to inform you that the S3 access issue in the us-east-1 region has been resolved. The problem was caused by a temporary access restriction, which has now been addressed. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are stable and functioning normally. If you experience any further issues or have questions, please don't hesitate to contact us.

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