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Outage in DevRev

Delayed notifications and workflow processing for issue, ticket, and conversa...

Resolved Minor
May 14, 2026 - Started 12 days ago - Lasted 40 minutes
Official incident page

Incident Report

Summary AI Generated

DevRev experienced a service issue affecting organizations in the AP South region, causing delays in SLA processing, notifications, and workflows for tickets, issues, and conversations. The incident impacted Issue Management and Conversation and Ticket Management components for 40 minutes. The team identified and deployed a fix to resolve the delays.

We're currently experiencing a service issue affecting a subset of orgs in the AP South region. This is causing delays in SLA processing, notifications, and workflows related to tickets, issues and conversations. Our team has identified a fix and we're deploying the same. We'll keep providing updates as we have more information.

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