Outage in DevRev
Elevated API latency in the India region
Resolved MinorIncident Report
Summary AI Generated
DevRev experienced elevated API latency and intermittent timeouts lasting approximately 6 hours, affecting customers hosted in the India (Mumbai) region. The incident impacted API responses, page load times, and chat and support workflows across both the API and application platforms. The engineering team identified the likely cause and worked on mitigation to resolve the issue.
We have resolved the incident affecting API performance in the India (Mumbai) region. Our engineering team identified and mitigated the root cause, and all systems are now operating normally. We apologize for the disruption and appreciate your patience.
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