Outage in DevRev
Delays in new workspace setup, workflows and background updates (US East)
Resolved MinorIncident Report
Summary AI Generated
A problem in DevRev's US East region caused delays in background event processing for approximately 20 minutes, impacting Conversation and Ticket Management. New workspace setups took longer to complete, temporarily blocking actions like creating tickets, while workflows, automations, and updates to tickets, conversations, and user records were delayed by up to 15 minutes. The issue has since been resolved.
This incident has been resolved. Background event processing in our US East region is back to normal, and all delayed workflows and updates have been processed. No data was lost.\
We'll share a detailed root cause analysis soon. We're sorry for the disruption and thank you for your patience.
Components affected
Conversation and Ticket ManagementTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest DevRev outages
Agent and Workflows Failures - 9 days ago
DevRev outage in the Japan region - 12 days ago
Increased Email Delivery latencies for AP-South Region - 15 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
