Incident Report
We are currently investigating issue
Components affected
Dexcom Outside United States - User Registration Dexcom Japan - User Registration
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 06/12/2025 09:02PM
Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
INVESTIGATING
4 months ago - at 06/12/2025 08:46PM
We are still working on it. New updates will be posted here until service is restored.
INVESTIGATING
4 months ago - at 06/12/2025 07:49PM
We are still working on it. New updates will be posted here until service is restored.
INVESTIGATING
4 months ago - at 06/12/2025 06:50PM
We are continuing to investigate this issue.
INVESTIGATING
4 months ago - at 06/12/2025 06:45PM
We are currently investigating issue
Latest Dexcom outages
Performance Issue - User Registration - 5 days ago
Performance Issue - Photo Upload App - 2 months ago
Performance Issue - G7 App - 4 months ago
Performance Issue - User Registration - 4 months ago
Performance Issue - Clarity - 5 months ago
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