Outage in Dialpad
Inbound SMS is not being received from some wireless networks
Resolved Major
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Outage Details
Components affected
Dialpad Texting InfrastructureLatest Updates ( sorted recent to last )
As of 11:53 AM PST messaging traffic has returned to normal
The industry partner reverted a change which was implemented on September 30th. Our tests are going through and we are monitoring for stability
We are currently investigating an issue with our industry partner causing some failed inbound SMS where the sender is receiving a "Sorry this service is not available" error message. Teams are working to isolate the issue.
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