Outage in Dialpad

Dialpad Meetings SMS Notifications are Undeliverable for some customers

Resolved Minor
November 20, 2024 - Started about 2 months ago - Lasted 6 days
Official incident page

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Outage Details

We are investigating an issue with SMS notifications being blocked for Dialpad meetings. More details will be provided shortly.
Components affected
Dialpad WebRTC
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/27/2024 04:48AM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 11/20/2024 07:03PM

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.

https://help.dialpad.com/docs/adjust-your-dialpad-meetings-notifications

IDENTIFIED about 2 months ago - at 11/20/2024 06:37PM

We are investigating an issue with SMS notifications being blocked for Dialpad meetings. More details will be provided shortly.

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