Outage in Dialpad

Some customers may be experiencing issues with delayed voice transcription

Resolved Minor
January 09, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Dialpad Voice Intelligence
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/10/2025 02:17AM

This incident has been resolved.

MONITORING about 1 month ago - at 01/09/2025 11:35PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 01/09/2025 10:56PM

We are currently investigating this issue.

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