Outage in Didomi

[CMP] Custom vendors with only IAB purposes are not showing when publishing a notice

Resolved Minor
January 24, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Custom vendors with only IAB purposes are not showing in notices after publishing consent notices. Consent notices that were already published prior to the incident are not impacted. We are currently investigating the issue and will update here as more information becomes available.
Components affected
Didomi Web SDK (Desktop & Mobile) Didomi Mobile SDKs (Android and iOS) Didomi Console
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/24/2023 06:12PM

The incident has been resolved. It was caused by a new feature that we released. We will be conducting a post-mortem of this incident to analyze its root cause and ensure that it does not happen again. Clients that may have been impacted by the incident will be contacted directly by our team.

MONITORING about 2 years ago - at 01/24/2023 05:06PM

A fix has been implemented and we are monitoring the results. Notices can now be published without any issue.

INVESTIGATING about 2 years ago - at 01/24/2023 04:07PM

We are still investigating the source of the incident.

INVESTIGATING about 2 years ago - at 01/24/2023 02:55PM

Custom vendors with only IAB purposes are not showing in notices after publishing consent notices. Consent notices that were already published prior to the incident are not impacted. We are currently investigating the issue and will update here as more information becomes available.

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