Outage in DigiCert

Document Trust Manager (Netherlands and Switzerland instances) timeout

Resolved Minor
November 12, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

Document Signing applications using CSC endpoints are experiencing intermittent timeout during signing operations. We are investigating with cross-functional teams to identify the cause of the issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/13/2025 02:29PM

All the affected customers confirmed that they are no more seeing timeouts during signing

MONITORING about 1 month ago - at 11/12/2025 05:28PM

A fix has been implemented and the signings are completed successfully without any timeouts.

INVESTIGATING about 1 month ago - at 11/12/2025 07:58AM

Document Signing applications using CSC endpoints are experiencing intermittent timeout during signing operations. We are investigating with cross-functional teams to identify the cause of the issue.

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