Outage in DigiCert
NL | DigiCert Document Trust Manager | Signing unavailable
Resolved MajorIncident Report
Summary AI Generated
DigiCert's Document Trust Manager experienced a major outage where all document signing requests were failing, causing users to receive errors when attempting to sign documents. The incident lasted 1.6 hours before engineering teams implemented a fix and restored normal signing functionality.
We are currently experiencing an issue where document signing requests are failing. Users attempting to sign documents will receive an error and signatures will not be applied.
Our engineering team has been notified and is actively investigating the root cause.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/18/2026 04:35PM
The incident has been resolved and signings are going through fine.
MONITORING
about 1 month ago - at 03/18/2026 03:22PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 03/18/2026 03:00PM
We are currently experiencing an issue where document signing requests are failing. Users attempting to sign documents will receive an error and signatures will not be applied.
Our engineering team has been notified and is actively investigating the root cause.
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