Outage in DigiCert
DC1 US Prod - Increase in response time
Resolved MinorIncident Report
Summary AI Generated
DigiCert's DC1 US Production instance experienced slow response times affecting multiple certificate management services including Secure Signing Manager, SCEP, Enterprise PKI Manager, CA Manager, and IoT Manager. The engineering team identified and resolved the performance issue after 5.2 hours, restoring normal response times across all affected managers.
We have currently identified an issue with DC1 US Prod instance due to which customers may experience slow response time with one or more managers. We are working with Engineering team to fix the issue.
Components affected
DigiCert CA Manager DigiCert Enterprise PKI Manager DigiCert IoT Manager DigiCert Secure Signing Manager DigiCert Simple Certificate Enrollment Protocol (SCEP)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/23/2026 11:59AM
The incident has been resolved and response time has been consistently good in the DC1 US Prod instance for all the managers.
MONITORING
3 days ago - at 04/23/2026 07:19AM
We have fixed the issue and response time of all the managers in the DC1 US instance are good. We are monitoring the performance.
INVESTIGATING
3 days ago - at 04/23/2026 06:52AM
We have currently identified an issue with DC1 US Prod instance due to which customers may experience slow response time with one or more managers. We are working with Engineering team to fix the issue.
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