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Outage in DigiCert

CertCentral EU : Issue with Validation flow causing delay in Cert issuance for few product certificates.

Resolved Minor
April 28, 2026 - Started 3 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

DigiCert experienced an internal issue affecting the validation flow in CertCentral EU, causing delays in certificate issuance for multiple products including Swiss Qualified Personal, Swiss regulated certificates, AATL, PKI Overheid, PSD2, and EU qualified certificates. The Engineering team implemented a fix after 6.2 hours and monitored the validation workflow performance before fully resolving the incident.

We have identified an internal issue which could affect the validation flow for the following CertCentral EU products and cause delay in issuance. we are currently working with Engineering and SRE teams to resolve the same. Swiss Qualified Personal Swiss regulated personal Org Swiss regulated eSeal AATL, PKI Overheid, PSD2 (QWAC/Seal), EU qualified (all)

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/28/2026 04:10PM

This incident has been resolved.

MONITORING 3 days ago - at 04/28/2026 10:47AM

A fix has been implemented by the Engineering team and we are monitoring the performance of the validation workflow in the CertCentral EU for the following products.
Swiss Qualified Personal
Swiss regulated personal Org
Swiss regulated eSeal
AATL,
PKI Overheid,
PSD2 (QWAC/Seal),
EU qualified (all)

IDENTIFIED 3 days ago - at 04/28/2026 10:02AM

We have identified an internal issue which could affect the validation flow for the following CertCentral EU products and cause delay in issuance. we are currently working with Engineering and SRE teams to resolve the same.
Swiss Qualified Personal
Swiss regulated personal Org
Swiss regulated eSeal
AATL,
PKI Overheid,
PSD2 (QWAC/Seal),
EU qualified (all)

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