Outage in DigiCert
DigiCert Alert
Resolved MajorIncident Report
Summary AI Generated
DigiCert's ADSS Service experienced a major technical failure lasting approximately 15 hours, preventing individual signers from signing documents or authorizing requests via the Go>Sign app, and also impacting SigningHub and other third-party integrations. Affected components included DSS-Engine Production, DSS-Engine Staging, and Trust/Link. A fix was implemented and the incident was fully resolved on September 12, 2026.
We are currently experiencing a technical problem with our ADSS Service system and are working to resolve the issue as quickly as possible.
We are tracking this issue under Case# 05127527
Individual signer users are currently unable to sign documents or authorize signing requests using the Go>Sign app. This issue also affects SigningHub and other third-party applications.
While we work to restore access to our ADSS service, you can contact us through:
Telephone: Call us
Chat: Chat with us
Email: Message us
We apologize for any inconvenience this may cause you.
DigiCert Support
We apologize for any inconvenience this may cause you.
DigiCert Support
デジサート ウェブサイトセキュリティアラート情報 – ADSS
現在、 ADSS Service はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。
ケース番号 05127527
何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us
Chat: Chat with us
Email: Message us
ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。
デジサートウェブサイトセキュリティサポート
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 09/12/2026 05:42AM
This incident has been resolved.
MONITORING
about 13 hours ago - at 09/11/2026 06:33PM
We are continuing to monitor for any further issues.
MONITORING
about 13 hours ago - at 09/11/2026 06:32PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 17 hours ago - at 09/11/2026 02:36PM
We are currently experiencing a technical problem with our ADSS Service system and are working to resolve the issue as quickly as possible.
We are tracking this issue under Case# 05127527
Individual signer users are currently unable to sign documents or authorize signing requests using the Go>Sign app. This issue also affects SigningHub and other third-party applications.
While we work to restore access to our ADSS service, you can contact us through:
Telephone: Call us
Chat: Chat with us
Email: Message us
We apologize for any inconvenience this may cause you.
DigiCert Support
We apologize for any inconvenience this may cause you.
DigiCert Support
デジサート ウェブサイトセキュリティアラート情報 – ADSS
現在、 ADSS Service はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。
ケース番号 05127527
何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us
Chat: Chat with us
Email: Message us
ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。
デジサートウェブサイトセキュリティサポート
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