Outage in DigiCert
DigiCert Alert - Chat & Email Third-Party Service Issue
Resolved MajorIncident Report
Summary AI Generated
DigiCert's live chat and email support channels were disrupted for approximately 12.6 hours due to a technical issue with their third-party service provider. During the outage, customers were redirected to phone support, with chat and email responses subject to delays. The incident was fully resolved on September 16, 2026.
We are currently experiencing a technical issue affecting our chat and email support channels. Our third-party service provider is actively working to resolve the issue as quickly as possible.
While we work to restore normal service, you can also contact us through:
Telephone: Call us
Chat: Chat with us
Email: Message us
Please note that responses through chat and email may be delayed while we work to resolve this issue.
We apologize for any inconvenience and appreciate your patience.
DigiCert Support
We apologize for any inconvenience this may cause you.
DigiCert Support
デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert
現在、 chats and emails via 3rd party service provider はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。
何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us
Chat: Chat with us
Email: Message us
ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。
デジサートウェブサイトセキュリティサポート
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 09/16/2026 10:14PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 09/16/2026 09:40AM
We are currently experiencing a technical issue affecting our chat and email support channels. Our third-party service provider is actively working to resolve the issue as quickly as possible.
While we work to restore normal service, you can also contact us through:
Telephone: Call us
Chat: Chat with us
Email: Message us
Please note that responses through chat and email may be delayed while we work to resolve this issue.
We apologize for any inconvenience and appreciate your patience.
DigiCert Support
We apologize for any inconvenience this may cause you.
DigiCert Support
デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert
現在、 chats and emails via 3rd party service provider はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。
何かご不明な点、ご質問等がございましたらこちらからお願いいたします。
Telephone: Call us
Chat: Chat with us
Email: Message us
ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。
デジサートウェブサイトセキュリティサポート
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