Outage in Digital Pacific

Service Interruption - VPS Hypervisor - vzsrv04.vps.apdcsy1.digitalpacific.com.au

Resolved Minor
April 11, 2022 - Started over 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

Be advised our internal monitoring has indicated that the VPS Hypervisor vzsrv04.vps.apdcsy1.digitalpacific.com.au is currently down. As a result VPS services which reside on this hypervisor may not be accessible or connectable. We are working to resolve this with top priority and will provide an update in 90 minutes, or if there is a significant change in the situation.
Components affected
Digital Pacific VPS Hosting

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Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 04/12/2022 12:17AM

Replacement hardware is in place on the VPS Hypervisor vzsrv04.vps.apdcsy1.digitalpacific.com.au.
Our administrators are continuing to work on restoring services.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

IDENTIFIED over 3 years ago - at 04/11/2022 11:17PM

Our administrators are continuing to run hardware diagnostics on the VPS Hypervisor vzsrv04.vps.apdcsy1.digitalpacific.com.au to identify and replace failed hardware components.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

IDENTIFIED over 3 years ago - at 04/11/2022 10:04PM

Our administrators have arrived at the data centre and starting hardware diagnostics on the VPS Hypervisor vzsrv04.vps.apdcsy1.digitalpacific.com.au

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

INVESTIGATING over 3 years ago - at 04/11/2022 08:31PM

Be advised our internal monitoring has indicated that the VPS Hypervisor vzsrv04.vps.apdcsy1.digitalpacific.com.au is currently down.

As a result VPS services which reside on this hypervisor may not be accessible or connectable.

We are working to resolve this with top priority and will provide an update in 90 minutes, or if there is a significant change in the situation.

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