Outage in Digital Pacific

Ticket System - Email Delays

Resolved Minor

February 07, 2023 - Started about 3 years ago - Lasted about 17 hours
Official incident page

Incident Report

Our administrators are aware of an issue that may cause delays to our ticket system. This issue may affect your ability to submit tickets through email or see email responses to tickets. You can create, view and update tickets in the support portal at https://billing.digitalpacific.com.au/clientarea.php We will provide an update when there is a significant change in the situation.

Components affected

Digital Pacific Technical Support (Tickets)

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 02/07/2023 10:32PM

This incident has been resolved.

IDENTIFIED about 3 years ago - at 02/07/2023 05:18AM

Our administrators are aware of an issue that may cause delays to our ticket system.

This issue may affect your ability to submit tickets through email or see email responses to tickets.

You can create, view and update tickets in the support portal at https://billing.digitalpacific.com.au/clientarea.php

We will provide an update when there is a significant change in the situation.

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