Outage in Digital Pacific

DNS Issue

Resolved Major
December 25, 2023 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

Our system administrators have detected a problem with Digital Pacific name servers, and they are actively working to address and resolve the issue.
Components affected
Digital Pacific Personal and Business Hosting Digital Pacific Reseller Hosting

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/25/2023 09:03AM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/25/2023 07:55AM

The issue has been addressed with a fix, and everything is now functioning as anticipated. Additionally, we are actively monitoring the results.

IDENTIFIED almost 2 years ago - at 12/25/2023 06:47AM

Our administrators have pinpointed the problem and implemented necessary changes. While there might be a slight delay in DNS resolution, websites and email services should continue to function. We are actively keeping an eye on the situation and will provide additional updates as needed.

INVESTIGATING almost 2 years ago - at 12/25/2023 05:52AM

Our administrators are actively addressing the matter as their top priority. Additional updates will be shared shortly.

INVESTIGATING almost 2 years ago - at 12/25/2023 04:45AM

Our admins are still working on the issue on the highest priority. Further updates will be posted shortly.

INVESTIGATING almost 2 years ago - at 12/25/2023 03:45AM

Our system administrators have detected a problem with Digital Pacific name servers, and they are actively working to address and resolve the issue.

Latest Digital Pacific outages

Service Interruption - Shared/Reseller Hosting Server - about 1 month ago
Service Interruption - Shared/Reseller Hosting Server - 7 months ago
Emergency Maintenance: Shared hosting server - vmcp74.digitalpacific.com.au - 8 months ago
Service Interruption - Shared Hosting Server - vmpl02.digitalpacific.com.au - 8 months ago
reCAPTCHA issue on shared servers - 10 months ago

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