Outage in DigitalOcean

Payments via Paypal

Resolved Minor
December 09, 2022 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Our Engineering team is investigating an issue with payments using PayPal. During this time, users will see successful PayPal payments, but the payment will not be reflected in their DigitalOcean control panel or account balance. We apologize for the inconvenience and will share an update once we have more information.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/09/2022 07:20AM

Our Engineering team has resolved the visibility issue with PayPal payments. Payment processing should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

MONITORING almost 2 years ago - at 12/09/2022 06:39AM

Our engineering team has implemented a fix to resolve the issue with PayPal payments and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

IDENTIFIED almost 2 years ago - at 12/09/2022 06:37AM

Our engineering team has implemented a fix to resolve the issue with PayPal payments and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

INVESTIGATING almost 2 years ago - at 12/09/2022 04:04AM

Our Engineering team is investigating an issue with payments using PayPal. During this time, users will see successful PayPal payments, but the payment will not be reflected in their DigitalOcean control panel or account balance. We apologize for the inconvenience and will share an update once we have more information.

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