Outage in DigitalOcean

Monitoring Alerts with tags

Resolved Minor
February 19, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Our Engineering team is investigating reports that alerts are not received when alerts are configured with tags. Users may not receive email notification of alerts when using tags, although resources specified by name are still monitored and receiving alerts properly. We apologize for the inconvenience and will share an update once we have more information.
Components affected
DigitalOcean Global
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 02/20/2025 12:20AM

From February 6 21:28:35 UTC to February 19 23:14:00 UTC, users may have experienced issues receiving monitoring alerts for tagged resources.

Our Engineering team has resolved the issue, alerts for tagged resources are now working properly and users should now start receiving new alerts going forward.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

MONITORING 2 days ago - at 02/19/2025 11:46PM

Our engineering team has implemented a fix for the issues that affect receiving monitoring alerts for tagged resources, and are currently monitoring the situation. Any alerts that should've been received beginning February 6th to today will not be received, but new alerts for tagged resources should work going forward.

We appreciate your patience, we will post an update once we've confirmed the issue is fully resolved.

INVESTIGATING 3 days ago - at 02/19/2025 08:36PM

Our Engineering team is investigating reports that alerts are not received when alerts are configured with tags. Users may not receive email notification of alerts when using tags, although resources specified by name are still monitored and receiving alerts properly.

We apologize for the inconvenience and will share an update once we have more information.

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