Is DigitalOcean Support Center Down? Check the current DigitalOcean Support Center status

DigitalOcean Support Center is having a minor outage

Updated

DigitalOcean Support Center not working for you?
IsDown Logo

The best way to monitor DigitalOcean and all your third-party services

IsDown aggregates the official status information of all your critical vendors. Stay informed with your own dashboard and custom alerts.

14-day free trial · No credit card required

Current DigitalOcean official ongoing incidents

No ongoing outages reported in DigitalOcean's status page

IsDown pulls data from DigitalOcean's status page every few minutes. Refresh the page every few minutes to see if there are any updates.

DigitalOcean Support Center issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about DigitalOcean Support Center problems

No comments yet

DigitalOcean Support Center outage history

IsDown has tracked 7 incidents for DigitalOcean Support Center since started monitoring DigitalOcean status in April 2020.

  • Apr 13 2023

    over 1 year ago · lasted about 6 hours

    Our Engineering team is investigating an issue with customers being unable to update existing tickets on our help center at https://cloudsupport.digitalocean.com/ At this time, a subset of users may observe an error on the page. As a temporary wo... More details

  • Feb 26 2023

    over 1 year ago · lasted 8 days

    Our Engineering team is investigating an issue with customers being unable to login to our support portal at https://cloudsupport.digitalocean.com. At this time, a subset of users may observe an "Oops, Something Went Wrong" error on the page. As... More details

  • Nov 17 2022

    about 2 years ago · lasted 12 days

    Our Engineering team is investigating an issue with customers being unable to login to our support portal at https://cloudsupport.digitalocean.com. At this time, users may observe an "Oops, Something Went Wrong" error on the page. As a temporary... More details

  • Apr 2020 ...
    IsDown started monitoring DigitalOcean status

    We've tracked and collected 7 incidents for DigitalOcean Support Center since started monitoring DigitalOcean status

Sign up and check all outage history

DigitalOcean Support Center outages in the last 30 days

Number of Incidents

0 issues

Last incident

588 days ago

The best way to monitor DigitalOcean and all your third-party services

Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.

Start Free Trial 14-day free trial · No credit card required · 3200+ cloud vendors available

Stay informed about DigitalOcean status changes

IsDown offers an easy way to monitor DigitalOcean with maximum flexibility

Major Outages Notifications

IsDown monitors Support Center for major outages. A major outage is when Support Center experiences a critical issue that severely affects one or more services/regions. When DigitalOcean marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors DigitalOcean status page for minor outages. A minor outage is when Support Center experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in DigitalOcean status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

DigitalOcean publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors DigitalOcean and all their 35 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

DigitalOcean and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is DigitalOcean Support Center down today?

DigitalOcean Support Center is down. You can check DigitalOcean Support Center status and incident details on the top of the page. IsDown continuously monitors DigitalOcean Support Center official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current DigitalOcean Support Center status?

DigitalOcean Support Center seems to be having problems. You can check DigitalOcean Support Center status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a DigitalOcean Support Center outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is DigitalOcean Support Center slow today?

Currently there's no report of DigitalOcean Support Center being slow. Check on the top of the page if there are any reported problems by other users.

How are DigitalOcean Support Center outages detected?

IsDown monitors the DigitalOcean Support Center official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last DigitalOcean Support Center outage?

DigitalOcean Support Center last outage was on April 13, 2023 with the title "Customer Support Help Center"

DigitalOcean not working for you? How do I know if DigitalOcean is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Latest Articles from our Blog

See all the blog articles

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime