DigitalOcean Support Center is having a minor outage
Updated
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IsDown pulls data from DigitalOcean's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 7 incidents for DigitalOcean Support Center since started monitoring DigitalOcean status in April 2020.
over 1 year ago · lasted about 6 hours
Our Engineering team is investigating an issue with customers being unable to update existing tickets on our help center at https://cloudsupport.digitalocean.com/ At this time, a subset of users may observe an error on the page. As a temporary wo... More details
over 1 year ago · lasted 8 days
Our Engineering team is investigating an issue with customers being unable to login to our support portal at https://cloudsupport.digitalocean.com. At this time, a subset of users may observe an "Oops, Something Went Wrong" error on the page. As... More details
about 2 years ago · lasted 12 days
Our Engineering team is investigating an issue with customers being unable to login to our support portal at https://cloudsupport.digitalocean.com. At this time, users may observe an "Oops, Something Went Wrong" error on the page. As a temporary... More details
We've tracked and collected 7 incidents for DigitalOcean Support Center since started monitoring DigitalOcean status
Number of Incidents
0 issues
Last incident
588 days ago
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IsDown offers an easy way to monitor DigitalOcean with maximum flexibility
IsDown monitors Support Center for major outages. A major outage is when Support Center experiences a critical issue that severely affects one or more services/regions. When DigitalOcean marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors DigitalOcean status page for minor outages. A minor outage is when Support Center experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in DigitalOcean status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
DigitalOcean publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors DigitalOcean and all their 35 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
DigitalOcean and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
DigitalOcean Support Center is down. You can check DigitalOcean Support Center status and incident details on the top of the page. IsDown continuously monitors DigitalOcean Support Center official status page every few minutes. In the last 24 hours, there were 1 outages reported.
DigitalOcean Support Center seems to be having problems. You can check DigitalOcean Support Center status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of DigitalOcean Support Center being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the DigitalOcean Support Center official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
DigitalOcean Support Center last outage was on April 13, 2023 with the title "Customer Support Help Center"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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