Outage in Diligent

Global Outage - Multiple Applications Affected

Resolved Major
July 19, 2024 - Started 4 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Multiple applications are affected. We are currently investigating.
Latest Updates ( sorted recent to last )
INVESTIGATING 4 months ago - at 07/19/2024 12:14PM

One of our major providers is experiencing a global outage that impacts many of our products. We are working closely with our partner to resolve it as soon as possible. Thank you for your patience, and we apologize for the inconvenience caused.

Update - Boards and Messenger are now available in all regions.

Update - Entities application is now available in the US, UK, Germany (EU), and Australia regions. We are working to restore other services as soon as possible.

INVESTIGATING 4 months ago - at 07/19/2024 12:13PM

We are currently investigating this issue.

IDENTIFIED 4 months ago - at 07/19/2024 11:51AM

One of our major providers is experiencing a global outage that impacts many of our products. We are working closely with our partner to resolve it as soon as possible. Thank you for your patience, and we apologize for the inconvenience caused.

Update - Boards and Messenger are now available in all regions.

Update - Entities application is now available in the US, UK, Germany (EU), and Australia regions. We are working to restore other services as soon as possible.

INVESTIGATING 4 months ago - at 07/19/2024 11:46AM

One of our major providers is experiencing a global outage that impacts many of our products. We are working closely with our partner to resolve it as soon as possible. Thank you for your patience, and we apologize for the inconvenience caused.

Update - Boards and Messenger are now available in all regions.

Update - Entities application is now available in the UK, Germany (EU), and Australia regions. We are working to restore other services as soon as possible.

INVESTIGATING 4 months ago - at 07/19/2024 11:42AM

We are currently investigating this issue.

IDENTIFIED 4 months ago - at 07/19/2024 11:41AM

One of our major providers is experiencing a global outage that impacts many of our products. We are working closely with our partner to resolve it as soon as possible. Thank you for your patience, and we apologize for the inconvenience caused.

Update - Boards and Messenger are now available in all regions.

Update - Entities application is now available in the UK, Germany (EU), and Australia regions. We are working to restore other services as soon as possible.

IDENTIFIED 4 months ago - at 07/19/2024 11:17AM

One of our major providers is experiencing a global outage that impacts many of our products. We are working closely with our partner to resolve it as soon as possible. Thank you for your patience, and we apologize for the inconvenience caused.

Update - Boards and Messenger are now available in all regions. We are working to restore other services as soon as possible.

INVESTIGATING 4 months ago - at 07/19/2024 11:03AM

One of our major providers is experiencing a global outage that impacts many of our products. We are working closely with our partner to resolve it as soon as possible. Thank you for your patience, and we apologize for the inconvenience caused.

Update - Boards and Messenger in the US, Canada, Germany (EU) and UK are now available. We are working to restore other services as soon as possible.

INVESTIGATING 4 months ago - at 07/19/2024 10:43AM

One of our major providers is experiencing a global outage that impacts many of our products. We are working closely with our partner to resolve it as soon as possible. Thank you for your patience, and we apologize for the inconvenience caused.

Update - Boards and Messenger in the US, Canada and Germany (EU) are now available. We are working to restore other services as soon as possible.

INVESTIGATING 4 months ago - at 07/19/2024 10:17AM

One of our major providers is experiencing a global outage that impacts many of our products. We are working closely with our partner to resolve it as soon as possible. Thank you for your patience, and we apologize for the inconvenience caused.

Update: Boards and Messenger in the US and Canada are now available. We are working to restore other services as soon as possible.

INVESTIGATING 4 months ago - at 07/19/2024 09:16AM

One of our major providers is experiencing a global outage that impacts many of our products. We are working closely with our partner to resolve it as soon as possible. Thank you for your patience, and we apologize for the inconvenience caused.

INVESTIGATING 4 months ago - at 07/19/2024 08:37AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 07/19/2024 08:26AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 07/19/2024 07:08AM

One of our major providers is experiencing a global outage that impacts many of our products. We are working closely with our partner to resolve it as soon as possible. Thank you for your patience, and we apologize for the inconvenience caused.

INVESTIGATING 4 months ago - at 07/19/2024 06:04AM

Multiple applications are affected. We are currently investigating.

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