Outage in Diligent
Results - Service Degradation Impacting Users In Non-US Regions
Resolved MajorIncident Report
Summary AI Generated
Diligent's Results service experienced degradation across all non-US regions including Asia Pacific, Europe, Africa, South America, and Canada for 1.7 hours. Users could access the Results app through the highbond.com domain as a workaround during the incident. The issue was identified, fixed, and fully resolved after a monitoring period.
Users are currently experiencing service degradation in non-US regions. The Results app remains accessible via the highbond.com domain while we investigate the issue. Thank you for your understanding and patience!
Components affected
Diligent Results (Asia Pacific - Japan) Diligent Results (Africa - South Africa) Diligent Results (Asia Pacific - Australia) Diligent Results (North America - Canada) Diligent Results (Europe - Germany) Diligent Results (South America - Brazil) Diligent Results (Asia Pacific - Singapore)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/28/2026 05:00AM
This incident has been resolved.
MONITORING
1 day ago - at 05/28/2026 04:29AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 05/28/2026 03:23AM
Users are currently experiencing service degradation in non-US regions. The Results app remains accessible via the highbond.com domain while we investigate the issue. Thank you for your understanding and patience!
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