Outage in Dispatch

Intermittent Data Processing

Resolved Major
June 13, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

There's an AWS outage causing delays in processing data, including uploading photos, and Connect integrations. We are actively investigating the AWS issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/13/2023 11:04PM

This incident has been resolved. Thank you for your patience.

MONITORING over 1 year ago - at 06/13/2023 10:31PM

The outage has been resolved and we will continue to monitor.

IDENTIFIED over 1 year ago - at 06/13/2023 10:21PM

AWS is recovering from their issue but there will be delays as backlogged data is processed. Performance will be impacted for a period of time. We expect recovery soon.

INVESTIGATING over 1 year ago - at 06/13/2023 07:42PM

There's an AWS outage causing delays in processing data, including uploading photos, and Connect integrations. We are actively investigating the AWS issue.

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