Outage in Displayr

Unauthorized Error on R Servers

Resolved Major
July 31, 2025 - Started 6 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Displayr R Servers Displayr R Servers
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 07/31/2025 05:23AM

This incident has been resolved.

MONITORING 6 days ago - at 07/31/2025 04:46AM

We’ve deployed a fix and are currently monitoring to ensure R Server access is fully restored. We will provide another update once stability is confirmed.

IDENTIFIED 6 days ago - at 07/31/2025 04:30AM

We have rolled back the recent R Server promotion in an effort to restore access for users while we continue to investigate the root cause.

IDENTIFIED 6 days ago - at 07/31/2025 04:04AM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 07/31/2025 04:03AM

We have identified that the unauthorized errors affecting R Server requests are likely caused by an issue with our authorization function. Our team is actively investigating to determine the specific endpoint impacted. We will provide further updates as soon as more information becomes available.

INVESTIGATING 6 days ago - at 07/31/2025 04:00AM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 07/31/2025 03:59AM

We are currently investigating this issue.

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