Outage in Displayr

AI Servers experiencing degraded service

Resolved Minor
October 01, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating an issue where some of our AI traffic is being flagged by Google as bot traffic. This is causing a small percentage of requests to be rejected. First known occurrence Monday, 6:30pm (AEST) Impact: A limited number of customers may experience rejected requests. Next steps: Our engineering team is actively investigating paths forward. We will provide updates here as we learn more.\

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/01/2025 12:01PM

This incident has now been resolved.

IDENTIFIED about 1 month ago - at 10/01/2025 10:52AM

A fix is underway. We've found the impact to be limited for most users, but for a small number of users there will be a noticable impact on the reliability of AI features.

IDENTIFIED about 1 month ago - at 10/01/2025 07:49AM

We are currently investigating an issue where some of our AI traffic is being flagged by Google as bot traffic. This is causing a small percentage of requests to be rejected.

First known occurrence Monday, 6:30pm (AEST)

Impact: A limited number of customers may experience rejected requests.

Next steps: Our engineering team is actively investigating paths forward. We will provide updates here as we learn more.\

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