Outage in DNSFilter

Increased DNS Latency in Atlanta and Montreal region

Resolved Minor
October 20, 2023 - Started about 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

Our engineering team is currently investigating an issue that is causing DNS resolution issues in the Atlanta and Montreal region and is currently working to implement a fix to resolve this problem. Updated status will be provided as soon as possible.
Components affected
DNSFilter North America DNSFilter North America
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/20/2023 11:39PM

This incident has now been resolved. If further assistance is needed please contact us at support@dnsfilter.com.

MONITORING about 1 year ago - at 10/20/2023 07:50PM

We identified an issue with an upstream provider which was causing increased DNS latency in the Atlanta and Montreal region. A fix to this issue has been performed and we are seeing a return to normal conditions.

IDENTIFIED about 1 year ago - at 10/20/2023 06:14PM

We are continuing to investigate this issue and are working on implementing a fix.

INVESTIGATING about 1 year ago - at 10/20/2023 05:27PM

Our engineering team is currently investigating an issue that is causing DNS resolution issues in the Atlanta and Montreal region and is currently working to implement a fix to resolve this problem. Updated status will be provided as soon as possible.

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