Outage in DNSFilter

Dashboard - Query Log processing delays

Resolved Minor
April 07, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Need to monitor DNSFilter outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including DNSFilter, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating reports of delays affecting the processing of Query Log reporting. We understand the importance of timely access to this information and are working diligently to identify the root cause and restore normal processing speeds. During this time, query log reporting visibility may be affected. We do not anticipate any data loss. This issue is isolated to Query Log reporting; other platform functions are not impacted.
Components affected
DNSFilter Front End UI DNSFilter Analytics
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/07/2025 11:23PM

This incident has now been resolved.

MONITORING about 1 month ago - at 04/07/2025 07:50PM

A fix has been implemented and we are currently monitoring the results.

INVESTIGATING about 1 month ago - at 04/07/2025 06:57PM

We are currently investigating reports of delays affecting the processing of Query Log reporting. We understand the importance of timely access to this information and are working diligently to identify the root cause and restore normal processing speeds.

During this time, query log reporting visibility may be affected. We do not anticipate any data loss. This issue is isolated to Query Log reporting; other platform functions are not impacted.

Latest DNSFilter outages

Delays processing query log messaging - 7 days ago
Increased Latency in FRA region - 11 days ago
Increased Latency in FRA region - 17 days ago
DNS Resolution is Down - Investigating - EMEA - 20 days ago
Anycast Network: DNS-2 - about 2 months ago

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook