Outage in Docebo

5xx Errors For EU Region Customers

Resolved Minor
September 27, 2023 - Started about 2 years ago - Lasted about 1 hour

Incident Report

Customers located in the EU West 2 region may have experienced unexpected 500 errors starting from 11:25 AM CEST. We are investigating the issue now. We will provide an update on the progress within the next 30 minutes.
Components affected
Docebo Staging Environmnts Docebo LMS Platforms Docebo Scheduled Jobs (e.g.email message delivery, background jobs) Docebo Learning Objects Content Delivery Network (e.g. SCORM objects, Videos) Docebo Image and Slide Conversion

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Latest Updates ( sorted recent to last )
about 2 years ago - at 09/27/2023 11:09AM

Customers located in the EU West 2 region may have experienced unexpected 500 errors starting from 11:25 AM CEST. We are investigating the issue now. We will provide an update on the progress within the next 30 minutes.

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