Outage in Docebo

Platform Availability Issues for a Subset of Customers

Resolved Minor
March 04, 2024 - Started almost 2 years ago - Lasted about 2 hours

Incident Report

Docebo is currently investigating reports of a subset of platforms being unavailable in the US (Virginia) region.
Components affected
Docebo Staging Environmnts Docebo LMS Platforms Docebo Scheduled Jobs (e.g.email message delivery, background jobs) Docebo Learning Objects Content Delivery Network (e.g. SCORM objects, Videos)

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Latest Updates ( sorted recent to last )
almost 2 years ago - at 03/04/2024 07:09AM

Docebo is currently investigating reports of a subset of platforms being unavailable in the US (Virginia) region.

almost 2 years ago - at 03/04/2024 08:05AM

Docebo continues to investigate platform availability for the impacted subset of customers.

A mitigation strategy has been enacted and we expect customers to experience better performance.

The root cause is being investigated.

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