Outage in Docebo

Docebo Background Jobs Service Degradation

Resolved Minor

June 12, 2024 - Started over 1 year ago - Lasted about 3 hours

Incident Report

We are currently experiencing a service degradation in us-east-1 (N. Virginia): Background operations (ie. automatic group processing, scheduled notifications, custom reports and other functionalities relying on it) might be delayed. We have determined the root cause and mitigation efforts are underway. We will send an additional update within the next hour.

Components affected

Docebo Scheduled Jobs (e.g.email message delivery, background jobs)

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Latest Updates ( sorted recent to last )

over 1 year ago - at 06/12/2024 10:02AM

over 1 year ago - at 06/12/2024 10:59AM

We have determined the root cause and mitigation efforts are still underway.

over 1 year ago - at 06/12/2024 11:29AM

Mitigation has been applied. We will continue to monitor the situation to ensure recovery.

Latest Docebo outages

Issue with our upstream provider - about 1 month ago

Issues Creating or Updating Conference (Zoom/Webex) ILT Events - about 2 months ago

Issue with our upstream provider - 3 months ago

Report Generation Disruption - 5 months ago

Docebo Service Disruption - 5 months ago

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