Outage in Docebo
Docebo Service Disruption in US (Virginia) region
Resolved Minor
September 25, 2024 - Started over 1 year ago
- Lasted about 5 hours
Incident Report
We are currently experiencing a service disruption.
Our Cloud Operations team is working to identify the root cause and implement a solution. US (virginia) region users may be affected.
We will send an additional update within the next hour.
Our Cloud Operations team is working to identify the root cause and implement a solution. US (virginia) region users may be affected.
We will send an additional update within the next hour.
Components affected
Docebo LMS Platforms Docebo Scheduled Jobs (e.g.email message delivery, background jobs) Docebo Learning Objects Content Delivery Network (e.g. SCORM objects, Videos) Docebo Image and Slide ConversionNeed to monitor Docebo outages?
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Latest Updates ( sorted recent to last )
over 1 year ago - at 09/25/2024 12:54PM
We are currently experiencing a service disruption.
Our Cloud Operations team is working to identify the root cause and implement a solution. US (virginia) region users may be affected.
We will send an additional update within the next hour.
over 1 year ago - at 09/25/2024 02:27PM
We are continuing to troubleshoot the service disruption impacting a small subset of customers hosted in US-East-1 (Virginia). We have engaged vendor support to assist with an expedited mitigation path.
over 1 year ago - at 09/25/2024 04:00PM
We have determined the root cause and mitigation efforts are underway. We expect to have an update in the next 30 minutes.
over 1 year ago - at 09/25/2024 04:48PM
We are currently implementing a resolution for customers impacted by the service disruption. We will provide the next update in 30 minutes.
over 1 year ago - at 09/25/2024 05:02PM
Mitigation has been applied. We will continue to monitor the situation to ensure full recovery.
Latest Docebo outages
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Issues Creating or Updating Conference (Zoom/Webex) ILT Events - about 2 months ago
Issue with our upstream provider - 3 months ago
Report Generation Disruption - 5 months ago
Docebo Service Disruption - 5 months ago
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