Outage in Docebo
Docebo Service Disruption in US (Virginia) region
Resolved Minor
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Outage Details
Our Cloud Operations team is working to identify the root cause and implement a solution. US (virginia) region users may be affected.
We will send an additional update within the next hour.
Components affected
Docebo LMS Platforms Docebo Scheduled Jobs (e.g.email message delivery, background jobs) Docebo Learning Objects Content Delivery Network (e.g. SCORM objects, Videos) Docebo Image and Slide ConversionLatest Updates ( sorted recent to last )
We are currently experiencing a service disruption.
Our Cloud Operations team is working to identify the root cause and implement a solution. US (virginia) region users may be affected.
We will send an additional update within the next hour.
We are continuing to troubleshoot the service disruption impacting a small subset of customers hosted in US-East-1 (Virginia). We have engaged vendor support to assist with an expedited mitigation path.
We have determined the root cause and mitigation efforts are underway. We expect to have an update in the next 30 minutes.
We are currently implementing a resolution for customers impacted by the service disruption. We will provide the next update in 30 minutes.
Mitigation has been applied. We will continue to monitor the situation to ensure full recovery.
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