Outage in Docebo

Delayed Backgrond Job issues in us-east-1 Region

Resolved Minor
April 07, 2025 - Started 14 days ago - Lasted about 3 hours

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Outage Details

We are currently experiencing a delay in background job processing.
Our Cloud Operations team is working with the Devs to identify the root cause and implement a solution. Background jobs for customers in US-East-1 will be affected until the delay is resolved.
Latest Updates ( sorted recent to last )
14 days ago - at 04/07/2025 03:33PM

We are currently experiencing a delay in background job processing.
Our Cloud Operations team is working with the Devs to identify the root cause and implement a solution. Background jobs for customers in US-East-1 will be affected until the delay is resolved.

14 days ago - at 04/07/2025 07:41PM

We are continuing to troubleshoot the background job delays impacting a subset of customers in US-EAST-1. We have escalated to our vendor for additional support and we will provide further updates shortly

14 days ago - at 04/07/2025 08:57PM

We are continuing to troubleshoot the background job delays impacting a subset of customers in US-EAST-1. As earlier mentioned, we have escalated to our vendor for additional support and we will provide further updates shortly.

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