Outage in Docebo

Help desk ticket unavailable

Resolved Minor
June 23, 2025 - Started 4 months ago - Lasted 36 minutes

Incident Report

Our Help desk ticket form may not be accessible for some users. We are currently investigating the issue. In the meantime if something is urgent, please contact us through the Help Desk Chat or Support Webform (https://help.docebo.com/hc/en-us/requests/new?ticket_form_id=12449757331602).
We will send an additional update as soon as possible
Components affected
Docebo LMS Platforms

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Latest Updates ( sorted recent to last )
4 months ago - at 06/23/2025 10:59AM

Our Help desk ticket form may not be accessible for some users. We are currently investigating the issue. In the meantime if something is urgent, please contact us through the Help Desk Chat or Support Webform (https://help.docebo.com/hc/en-us/requests/new?ticket_form_id=12449757331602).
We will send an additional update as soon as possible

4 months ago - at 06/23/2025 11:06AM

We've identified the root cause of the issue affecting our Help Desk ticket form, and mitigation efforts are underway.

In the meantime, if something is urgent, please continue to contact us through the Help Desk Chat or Support Webform. We will send an additional update as soon as possible

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