Outage in DocNetwork

Payments not proccessing

Resolved Major
June 23, 2024 - Started 10 months ago
Official incident page

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Outage Details

CampDoc and SchoolDoc's payment processor is not current handling credit card or ACH transactions. They are aware of the problem and are investigating.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/23/2024 06:32PM

This incident has been resolved.

MONITORING 10 months ago - at 06/23/2024 06:10PM

The problem has been addressed and credit card and ACH transactions are now being processed through CampDoc. We continue to monitor the solution.

INVESTIGATING 10 months ago - at 06/23/2024 04:56PM

Our payment processor is not current handling credit card or ACH transactions. Their engineers continue to investigate.

INVESTIGATING 10 months ago - at 06/23/2024 03:54PM

CampDoc and SchoolDoc's payment processor is not current handling credit card or ACH transactions. They are aware of the problem and are investigating.

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