Outage in DocNetwork
Payments not proccessing
Resolved Major
June 23, 2024 - Started almost 2 years ago
Official incident page
Official incident page
Incident Report
CampDoc and SchoolDoc's payment processor is not current handling credit card or ACH transactions. They are aware of the problem and are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 06/23/2024 06:32PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 06/23/2024 06:10PM
The problem has been addressed and credit card and ACH transactions are now being processed through CampDoc. We continue to monitor the solution.
INVESTIGATING
almost 2 years ago - at 06/23/2024 04:56PM
Our payment processor is not current handling credit card or ACH transactions. Their engineers continue to investigate.
INVESTIGATING
almost 2 years ago - at 06/23/2024 03:54PM
CampDoc and SchoolDoc's payment processor is not current handling credit card or ACH transactions. They are aware of the problem and are investigating.
Latest DocNetwork outages
CampDoc and SchoolDoc unreachable - 5 months ago
CampDoc and SchoolDoc not successfully processing transactions - almost 2 years ago
Some CSV Reports not completing - about 2 years ago
DocNetwork's coporate web site offline - about 2 years ago
DocNetwork's coporate web site offline - about 2 years ago
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