Outage in DocNetwork
Payments not proccessing
Resolved Major
June 23, 2024 - Started over 1 year ago
Official incident page
Official incident page
Incident Report
CampDoc and SchoolDoc's payment processor is not current handling credit card or ACH transactions. They are aware of the problem and are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 06/23/2024 06:32PM
This incident has been resolved.
MONITORING
over 1 year ago - at 06/23/2024 06:10PM
The problem has been addressed and credit card and ACH transactions are now being processed through CampDoc. We continue to monitor the solution.
INVESTIGATING
over 1 year ago - at 06/23/2024 04:56PM
Our payment processor is not current handling credit card or ACH transactions. Their engineers continue to investigate.
INVESTIGATING
over 1 year ago - at 06/23/2024 03:54PM
CampDoc and SchoolDoc's payment processor is not current handling credit card or ACH transactions. They are aware of the problem and are investigating.
Latest DocNetwork outages
CampDoc and SchoolDoc unreachable - 19 days ago
CampDoc and SchoolDoc not successfully processing transactions - over 1 year ago
Some CSV Reports not completing - over 1 year ago
DocNetwork's coporate web site offline - over 1 year ago
DocNetwork's coporate web site offline - almost 2 years ago
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