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Outage in DocNetwork

CampDoc and SchoolDoc not successfully processing transactions

Resolved Major
May 21, 2024 - Started almost 2 years ago
Official incident page

Incident Report

The CampDoc and SchoolDoc applications are not processing e-commerce transactions correctly at this time. We are in touch with our payments processor and seeking a solution.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/21/2024 07:24PM

This incident has been resolved.

MONITORING almost 2 years ago - at 05/21/2024 07:18PM

Payments are now being processed successfully through CampDoc and SchoolDoc. We'll continue to monitor our systems for problems.

IDENTIFIED almost 2 years ago - at 05/21/2024 06:47PM

The CampDoc and SchoolDoc applications are not processing e-commerce transactions correctly at this time. We are in touch with our payments processor and seeking a solution.

Latest DocNetwork outages

Payments not proccessing - almost 2 years ago
Some CSV Reports not completing - about 2 years ago

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