Outage in DocNetwork

Some CSV Reports not completing

Resolved Minor

April 10, 2024 - Started about 1 year ago
Official incident page

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Outage Details

A subset of our customers producing CSV reports will not see their reports complete. We have identified the problem and are deploying a solution now.

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/10/2024 07:30PM

This incident has been resolved.

MONITORING about 1 year ago - at 04/10/2024 07:26PM

A fix has been implemented and we are monitoring the results. CSV reports are now being delivered as expected in our testing.

IDENTIFIED about 1 year ago - at 04/10/2024 06:29PM

A subset of our customers producing CSV reports will not see their reports complete. We have identified the problem and are deploying a solution now.

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