Outage in DocNetwork

Some CSV Reports not completing

Resolved Minor
April 10, 2024 - Started almost 2 years ago
Official incident page

Incident Report

A subset of our customers producing CSV reports will not see their reports complete. We have identified the problem and are deploying a solution now.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 04/10/2024 07:30PM

This incident has been resolved.

MONITORING almost 2 years ago - at 04/10/2024 07:26PM

A fix has been implemented and we are monitoring the results. CSV reports are now being delivered as expected in our testing.

IDENTIFIED almost 2 years ago - at 04/10/2024 06:29PM

A subset of our customers producing CSV reports will not see their reports complete. We have identified the problem and are deploying a solution now.

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