Outage in Documo
Inbound faxes not being delivered to user's history / Outbound delays
Resolved Minor
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Outage Details
Components affected
Documo Fax ServicesLatest Updates ( sorted recent to last )
This incident has been resolved.
The inbound and outbound backlogged faxes have been processed. We are continuing to monitor the fix put in place to ensure there are no further delays. Updates to follow.
The inbound and outbound fax backlog are still being processed after our fix was pushed. We will continue to provide updates as we work through the backlog.
A fix has been implemented and we are monitoring the results. The inbound and outbound fax queues are currently processing the backlog. Additional updates to follow.
The issue has been identified and a fix is being implemented. More updates to follow.
We are continuing to investigate an issue where inbound faxes are not appearing on a user's history page. Outbound transmission delays are also being investigated at this time. Updates to follow.
We are currently investigating an issue where inbound faxes are not appearing on a user's history page. Updates to follow.
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