Outage in Documo
Inbound faxes not visible to users
Resolved MinorIncident Report
We are currently investigating an issue causing inbound faxes to not be available to users via their history page. Faxes are still accessible from an admin or an owner on the account by utilizing filtering. Updates to follow.
Components affected
Documo Web PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 12/26/2024 06:34PM
This incident has been resolved.
MONITORING
over 1 year ago - at 12/26/2024 04:52PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 1 year ago - at 12/26/2024 04:46PM
We are continuing to investigate this issue. Updates to follow.
INVESTIGATING
over 1 year ago - at 12/26/2024 03:46PM
We are currently investigating an issue causing inbound faxes to not be available to users via their history page. Faxes are still accessible from an admin or an owner on the account by utilizing filtering. Updates to follow.
Latest Documo outages
Inbound and Outbound Fax Delays - 17 days ago
Portal Disruptions - about 2 months ago
Portal Disruptions - about 2 months ago
FaxBridge Disruptions - 2 months ago
Outbound Fax Delays - 3 months ago
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