Outage in DocuSign

Some customers may have Elevated load times for UI - IM-39823

Resolved Minor

May 07, 2024 - Started 12 months ago - Lasted 42 minutes
Official incident page

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Outage Details

We are currently investigating this issue.

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/07/2024 04:21AM

This incident has been resolved.

MONITORING 12 months ago - at 05/07/2024 04:11AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 months ago - at 05/07/2024 03:43AM

We are currently investigating this issue.

Latest DocuSign outages

US/EU/CA eSign: Users may experience delays while navigating the site. - about 2 hours ago

eSign PROD: Users may experience errors intermittent errors when navigating the site (DIRCA-2500) - 1 day ago

eSign EU/NA/AU: Users may intermittently experience latency using eSignature services (DIRCA-2500) - 1 day ago

EU eSign: Users may experience latency using eSignature services (DIRCA-2550) - 1 day ago

eSign/CLM Prod: Users may be unable to login or access core eSign/CLM functions (DIRCA-2498) - 2 days ago

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