Outage in DocuSign
eSign customers may be unable to access Knowledge-Based Authentication (DIRCA-1958)
Resolved Major
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Outage Details
Components affected
DocuSign Notary DocuSign NA4 DocuSign NA3 DocuSign DEMO DocuSign NA2 DocuSign NA1Latest Updates ( sorted recent to last )
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
We are continuing to work on a fix for this issue.
We have identified the cause and are working with a 3rd party provider to resolve the issue.
We are currently investigating this issue.
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