Outage in DocuSign

Some eSignature users are not able to use the "Bulk Send" feature (DIRCA-2091)

Resolved Minor
January 17, 2025 - Started 16 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 01/17/2025 06:25PM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

MONITORING 16 days ago - at 01/17/2025 06:12PM

A fix has been implemented and the team is monitoring the bulk send service for improvement.

IDENTIFIED 16 days ago - at 01/17/2025 05:50PM

The team has identified the cause of the issue and is working on restoring the bulk send service.

INVESTIGATING 16 days ago - at 01/17/2025 05:09PM

The team is continuing to investigate this issue.

INVESTIGATING 16 days ago - at 01/17/2025 04:24PM

We are currently investigating this issue.

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