Outage in DocuSign

EU Customers may be experiencing latency or errors when using eSign web interface (DIRCA-2374)

Resolved Major
March 26, 2025 - Started 11 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocuSign EU
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 03/26/2025 11:54AM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

IDENTIFIED 11 days ago - at 03/26/2025 11:30AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 days ago - at 03/26/2025 10:06AM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 03/26/2025 09:51AM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 03/26/2025 09:50AM

We are currently investigating this issue.

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