Outage in DocuSign

eSign NA Prod: Web forms and Navigator users may see delays in permission changes (DIRCA-2363)

Resolved Minor
March 24, 2025 - Started 15 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocuSign NA3 DocuSign NA2 DocuSign NA1
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 03/24/2025 10:13PM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-03-24 04:19 PM UTC until 2025-03-24 10:00 PM UTC.

IDENTIFIED 15 days ago - at 03/24/2025 08:36PM

We have identified the cause of the issue and are working on a fix.

INVESTIGATING 15 days ago - at 03/24/2025 07:57PM

We are currently investigating this issue.

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