Outage in DocuSign
NA4 eSign: Users may experience intermittent latency or errors when signing documents (DIRCA-2415)
Resolved Minor
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Outage Details
Components affected
DocuSign NA4Latest Updates ( sorted recent to last )
This incident has been resolved.
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2025-04-07 08:47 PM UTC until 2025-04-07 09:30 PM UTC.
The team has taken action and we are seeing improvement to the Signing experience. We continue to monitor improvement to ensure it returns to normal performance.
We are currently investigating this issue.
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