Outage in Dojo
Global IT Outage not affecting Dojo services in the UK or Spain
Resolved MinorIncident Report
We’re aware of an external issue that is causing global IT outages. This issue is not currently impacting Dojo Payments or Dojo Bookings. You can still take payments and bookings as usual.
If this issue is impacting your ePos provider and is preventing you from taking payments, you can use your card machine in non-integrated mode by following the steps below:
1. Press the menu bar, and tap ‘Settings’
2. Choose ‘Non-integrated payments’
3. Toggle on ‘Non-integrated payments’
4. Choose the settings underneath that you would like to enable in standalone mode. These include sales, refunds, and splitting the bill (if applicable).
Components affected
Dojo IntegrationsNeed to monitor Dojo outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/19/2024 08:03PM
This incident has been resolved. Dojo remains unaffected by an external issue that has caused global IT outages. You can still take payments and bookings as usual.
MONITORING
over 1 year ago - at 07/19/2024 02:54PM
Dojo Payments and Bookings remain unaffected by an external global IT issue. You can still take payments and bookings as usual.
INVESTIGATING
over 1 year ago - at 07/19/2024 10:16AM
We’re aware of an external issue that is causing global IT outages. This issue is not currently impacting Dojo Payments or Dojo Bookings. You can still take payments and bookings as usual.
If this issue is impacting your ePos provider and is preventing you from taking payments, you can use your card machine in non-integrated mode by following the steps below:
1. Press the menu bar, and tap ‘Settings’
2. Choose ‘Non-integrated payments’
3. Toggle on ‘Non-integrated payments’
4. Choose the settings underneath that you would like to enable in standalone mode. These include sales, refunds, and splitting the bill (if applicable).
Latest Dojo outages
Dojo bookings: some customers unable to make new card on file bookings - over 1 year ago
Bank transfers are running late for some customers - over 1 year ago
Online payments and deposits for Dojo Bookings are down - over 1 year ago
Bank transfers might be running late for some customers - almost 2 years ago
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