Outage in Dojo
Dojo bookings: some customers unable to make new card on file bookings
Resolved MajorIncident Report
We're aware that some customers with Dojo Bookings aren't able to make new bookings with the card on file policy enabled. We're currently looking into this issue and will post updates as we know more. In the meantime, customers can make new bookings without the card on file policy applied and diners can still make bookings at restaurants that have the policy enabled.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/26/2024 10:26PM
We’ve resolved the issue and customers can now make card on file bookings as normal.
INVESTIGATING
over 1 year ago - at 07/26/2024 10:10PM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 07/26/2024 10:02PM
We're aware that some customers with Dojo Bookings aren't able to make new bookings with the card on file policy enabled. We're currently looking into this issue and will post updates as we know more. In the meantime, customers can make new bookings without the card on file policy applied and diners can still make bookings at restaurants that have the policy enabled.
Latest Dojo outages
Global IT Outage not affecting Dojo services in the UK or Spain - over 1 year ago
Bank transfers are running late for some customers - over 1 year ago
Online payments and deposits for Dojo Bookings are down - over 1 year ago
Bank transfers might be running late for some customers - almost 2 years ago
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