Outage in DonorPerfect

DP Phone Support - Intermittent Phone Connectivity Issues

Resolved Minor
December 04, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Our phone vendor has identified an issue that is causing intermittent connectivity issues with inbound calls to our support team. We are working closely with them to resolve this issue. We will keep you updated on the progress here. We apologize for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/04/2023 10:24PM

This incident has been resolved.

MONITORING about 1 year ago - at 12/04/2023 08:18PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 12/04/2023 05:32PM

Our phone vendor has identified an issue that is causing intermittent connectivity issues with inbound calls to our support team. We are working closely with them to resolve this issue. We will keep you updated on the progress here. We apologize for any inconvenience.

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