Outage in DonorPerfect

Performance Slowness

Resolved Minor
March 31, 2025 - Started 24 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating some slowness and timeout errors when completing tasks in DonorPerfect. We are working hard to identify and fix the issue. Thank you for your patience and understanding. We will keep you updated here!
Components affected
DonorPerfect
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 03/31/2025 10:23PM

After monitoring for a time we haven't experienced any additional slowness or timeout errors. Thank you for your patience and understanding!

MONITORING 24 days ago - at 03/31/2025 08:43PM

A fix has been implemented and we are monitoring the results. thanks for your patience as we worked to resolve this issue!

INVESTIGATING 24 days ago - at 03/31/2025 07:17PM

We are currently investigating some slowness and timeout errors when completing tasks in DonorPerfect. We are working hard to identify and fix the issue. Thank you for your patience and understanding. We will keep you updated here!

Latest DonorPerfect outages

Performance Slowness - about 5 hours ago
Intermittent Errors - 22 days ago

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