Outage in DonorPerfect

Chat support unavailable from within DonorPerfect

Resolved Minor

May 19, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing an issue with our in product Chat Support solution for DonorPerfect, we are working hard to resolve the issue. In the mean time you can still access Chat Support through our Community site. Go to (?)Help > Knowledgebase > Click on your user name in the top right corner and select Chat Support > then Chat Now. We appreciate your patience as we work to restore this service.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/19/2025 03:33PM

This incident has been resolved.

INVESTIGATING 11 months ago - at 05/19/2025 01:30PM

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